Understanding Business Communication in China

You’ve learned about Chinese geography, economy, and philosophy. You feel like you’re ready for your business trip. But, hold on a moment! Understanding Chinese business culture and etiquette is the next ore step on the path to building relationships.

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You might not realize how different Chinese business customs are from those in the West. Investing time in understanding the specifics of Chinese business etiquette will give your company a truly unique edge. 

China dos and don’ts

Opt for a gentle handshake 

When greeting, a handshake is a good way to show your respect. Different form Western-style handshake with a firm grip, hinese people prefer a gentler handshake.

Learn basic Chinese

Even just a few simple words will improve your communication and business negotiation in China. It’s also guaranteed to leave a good impression on your business partners. For basic phrases head to the section on language or, to match the language you learn to your business needs. 

Don’t point

It’s considered rude to point with your finger-instead, point with an open had. Remember that eye contact in China is the best way get someone’s attention without using your hands at all.

Chinese protocol: Business meeting etiquette

As an experienced business person you know making a positive impression relies highly on nonverbal communication. In China the importance thereof is even greater.

Chinese business card etiquette

Exchanging business cards bears a lot mor importance in the Chinese business culture than in the West. Here are basic tips, to get your started:

>Always present yours and receive Chinese business cards with both hands holding the sides of the card.

>Consider adopting the Chinese business cade format.

>Ideally, your business cards should have one side printed in English and the other side in Chinese.

>Included your professional title[s] on the business card.

>Make sure all translations are correct!

Chinese business language for meeting &greeting people

Knowing several key phrases will make a huge difference for your stay in China. Greeting words;

Chinese culture taboos and sense of humor

There are several Chinese culture taboos and sensitive subjects you should refrain from mentioning. Even after several successful meetings, it’s really easy to ruin a budding business relationship with just one insensitive remark. The most important topic you should aim to avoid are political-related discussions-mentioning Taiwan, the question of Tibet, or matters related to human rights.

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Humor in China contains a lot cultural references that cannot be translated effectively. Be careful with making jokes. With a lack of familiarity with Chinese symbols and metaphors, you’ll risk offending someone. Never make jokes towards people who you don’t know and never joke about marriage – this topic is considered too personal.